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How kb111 Handles Your Personal Information

This page explains exactly what data kb111 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data protectedPayment data kept privateNo third-party sale of your dataPakistan-eligible access onlyContact us to request changes
kb111 How kb111 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use technical measures to protect the data you share with us. Your account access is protected by OTP verification sent to your registered mobile number — the same number linked to your JazzCash or Easypaisa wallet. Here is how we approach each area of data handling.

Cookies and Tracking

We use cookies to keep your session active and remember your lobby preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Payment Data Security

Transaction data from JazzCash, Easypaisa and Raast transfers is encrypted in transit. We do not store your full wallet credentials — only the reference details needed to match your deposit.

Data Retention Policy

We keep account records for as long as your account is open and for the period required by applicable law after closure. You can request a summary of what we hold at any time.

Your Right to Correct Data

If your registered name, mobile number or email is wrong, contact support or update it in account settings. Corrections to payment-linked details require identity verification before we apply changes.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something or raise a concern about how we handle your information, these are the channels to use. We aim to respond to all privacy-related requests within a reasonable timeframe.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate and verify your record quickly.
Live Chat Reach our support team through live chat on the kb111 site. This is the quickest path for account-level questions, including confirming what data we hold.
Account Settings Some data updates — like your contact number linked to your JazzCash or Easypaisa wallet — can be managed directly inside your account settings without contacting support.

Common Questions About Your Data

These are the privacy questions we hear most from account holders in Pakistan. If your question is not here, contact support through live chat or email.

We collect your name, mobile number, email address and account credentials at registration. If you deposit via JazzCash or Easypaisa, we also hold the transaction reference tied to that transfer.

We share data only with payment processors handling your JazzCash, Easypaisa or Raast transfers, fraud-prevention services and where the law requires it. We do not sell your data to advertisers.

Contact our support team via live chat or email with your registered account details. We will identify the data we hold and send you a summary within a reasonable timeframe.

You can request deletion of your account. We may need to retain certain records for the period required by applicable law before full deletion is completed, and we will tell you what that means for your account.

Payment data from JazzCash, Easypaisa and Raast deposits is encrypted during transmission. We store only the reference details needed to match and verify your transaction — not your full wallet credentials.

Visit account settings to update your contact details. Changes to the mobile number linked to your JazzCash or Easypaisa wallet require identity verification before we apply the update.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.